Manager of the Mobility Innovation Lab, Nederlandse Spoorwegen
Piet Middelkoop is Manager M-lab at NS Commerce dept. and responsible for advice, development, realization, management and maintenance of mobile innovations for the customer journey of the public transport passenger based on current and future technology. Piet is a motivated, enthusiastic and passionate manager for whom the mobile domain will take account of newly identified challenges. At the moment Voice is on top of mind!
Wanneer te zien?
Breakout:The NS travel planner voice assistant: is the customer waiting for it?
11:10 uur @ Breakoutzaal 2